| Visitor Services Technician |
| ID: | FW1532-IL-006 | Location: | Marion | Program: | FWS |
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| Wage/Hr: | $18.00 | Hours/Week: | Working Sun & Mon - 8 hrs/day (subject to change) | Minimum Age: | 55 |
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For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States. NEW Solutions connects experienced workers (ages 55+) with the U.S. Fish and Wildlife Service (FWS). These experienced professionals provide administrative, scientific, technical, and operational support to the U.S. Fish and Wildlife Service through the Experienced Services Program (ESP). Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee. PLEASE NOTE: An ?Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the agency and administered by NEW Solutions. This opportunity applies to applicants legally eligible to work in the United States. |
Qualifications:Minimum of 1 year(s) of experience in Visitor services or environmental education preferred. This can include paid or unpaid experience. Previous cash handling experience preferred. OR HS/GED Degree in Education background/public speaking background preferred, but not required. - Valid driver?s license required.
- Experience required with Windows, MS Word, MS Excel
Duties:The Visitor Services Technician (ESP) will provide first-line support to our visitors at Crab Orchard NWR. This role will include greeting and welcoming visitors to the Refuge, providing basic information to visitors, and sale of passes and Duck Stamps. - Customer Service: Greeting and creating a welcoming atmosphere for a diverse population of visitors to the Refuge. Provide basic information on recreational activities and opportunities on the Refuge. 70%
- Fee Collection: Sale of passes and Duck Stamps to visitors. Cash handling and adherence to U.S. Fish and Wildlife Service collection policy required. 10%
- Site Interpretation: Provide visitors with site history and information on the story of Crab Orchard NWR. 10%
- Environmental Education: Assist Refuge staff with Environmental Education (EE) programs. 10%
Other:- Travel Requirements: Limited local travel (on Refuge and surrounding area) possible.
- Government Vehicle Training: Electronic training is required.
- Health and Safety Considerations: Driver safety training is required to use Government vehicles.
- Physical requirements: Successful candidate must be able to carry packages/boxes up to 20 pounds in weight. Successful candidate must be able to sit/stand for extended periods of time while providing duties at the Visitor Center front desk. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.